3- Gains

Created
Sep 2, 2021 08:52 AM
Definition
What would make your customer happy? What outcomes does he or she expect and what would exceed their expectations? Think of the social benefits, functional, and financial gains.

Write the things to make your customers happy and the expected outcomes.

  • Expected outcome 1
  • Expected outcome 2
  • Expected outcome 3
  • Things to make happy 1
  • Things to make happy 2
  • Things to make happy 3
 

Write the social benefits, functional and financial gains.

  • Social benefit 1
  • Social benefit 2
  • Functional gain 1
  • Functional gain 2
  • Financial gain 1
  • Financial gain 2